"Your Message Could Not Be Sent" Every time I message someone not on my friends list?

Every time I try to send a message to a person that's not on my friends list I am greeted with a message saying "Your Message Could Not Be Sent".

I know the person hasn't blocked me because after countless tries it eventually goes through and they reply.

Could it be my internet connection? Its been pretty bad recently...

I have deleted my profile and cleared my cache multiple times already as well.

Thanks if you can give me a suggestion to solve this problem.

 

Question Info


Last updated July 4, 2018 Views 115 Applies to:
Answer

Hi there Apollo v7! It is possible that this issue may be connection related. Let's try a few things just to isolate this though. First, have you tried this on any other devices? If you are a Gold member you will be able to use your computer's browser from Xbox.com to message other users. Second, does this happen with every person you try to message, or just this one user?

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