"Your Account has been Suspended" Error Help!

I think my Profile is Glitched up! D:

This is what it says:


Your Membership has been suspended unless u Update your Billing Information <Credit Card>, when i try to update my information. i click done and it comes up with this error:

Sorry, theres a problem with the Xbox Live Service. Try again later, for help check www.xbox.com/errorhelp

Status Code: 80153003. After this my Membership has been disabled. My Friends list is empty and i can't do anything. I did everything i could such as..

1. Changing the Hotmail Account: It didn't let me

2. Trying to Update my Billing Information: ERROR CODE

3.Trying to Remove the Credit Card: Didn't let me

4.Adding another Credit Card: ERROR CODE

So i tried to do it on the Computer but when i tried to do it it comes up with this:


Uh oh... that shouldn't have happened. It appears you've found a glitch in the system.
date: 16/09/2013 5:33:26 AM
code: 30723D3F3659C0B
s: 3yG5Dj0XoroAhZLaW0Z5OQ==
id: 389826aa-fd5e-4126-b241-3af41cb96b4b
req: b037642e-cbbd-4584-a32d-0015682d6b2c
Can Xbox Live Staffs Fix my Profile? Thank u!
Account Info:
3 Months Gold Membership
GT: AdDiCtEd Jason
P.s, If anyone thinks its my xbox thats doing it i have tried going on to my friends account to see if it works like if theres Error Codes but there was none, if anyone can help with this?


Question Info

Last updated July 5, 2018 Views 3 Applies to:

Please open a new message so we do not resurrect these old ones.

All enforcement inquiries need to be posted here forums.xbox.com/.../41.aspx  

Please include the gametag in question

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.