"To use a wired Internet connection....

"To use  a wired internet connection, make sure an Ethernet cable is connected to both your console and your router or modem."

this is the error message that I am getting when trying to make a wired connection. Wireless connection works just fine. And I have unplugged the ethernet cable from the back of my xbox and plugged into my computer and it worked just fine, so it cannot be the wire or the router.

thanks,

Adam

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

You might have an issue with the xbox-take a q-tip with A LITTLE bit of and elec cleaner..i.e cd cleaner and try to clean the area around the plug in. See if that works.

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Hey there Adam, I'm afraid that if this same issue occurs with multiple cables, and with those cables plugged into different ports on your router, then you console will require an official repair.

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