"This windows live ID is associated with another gamertag"?

I cant connect to xbox live. no matter what email account/password I use, and even the new xbox live ID I just created on the computer, gets this message at the end of the sign in.

I have logged onto my windows live ID profile and verified that my passwords and gamertag were correct, and still cannot get through.

What gives?

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

If you created the tag on the computer, then you need to recover the gamertag in order to use it on the console.

support.xbox.com/.../gamer-profile.aspx

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