"This payment option is used on as many accounts as it’s allowed to be" -ERROR! CAN'T UPGRADE TO XBOX GOLD!

Why am I getting this message when I try to upgrade to Gold?

After researching, I've found many other people with the same problem.

What's Microsoft doing to fix?

Isn't  MS a technology company, isn't this kind of stuff what your experts work on all day?

Then why has this been an ongoing problem FOR OVER ONE MONTH?

DEFINITELY disruptive to the user experience ... we're about ready to give up and tell our kids to forget XBox live!

I have to imagine MS is losing a significant amount of potential sales from frustrated parents who give up.

Where's the Love MS?

[MOD REMOVED] parent in AZ

 

Question Info


Last updated July 5, 2018 Views 16 Applies to:

Try contacting phone support and see if there is a risk block on the account or if there is a declined transaction.

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Hey FLY B3AST 13,
 

Just to check, how many accounts do you have connected to your payment method?

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