"This Microsoft account is associated with a different xbox live profile"


I have a current microsoft account, and user name for xbox live.  I purchased a new xbox, but can't seem to sign or download my profile, just keeps coming up with this response.  Its definately the account I used to use with my xbox, its the one I'm logged into now to post this.




Question Info

Last updated July 4, 2018 Views 1 Applies to:

Hey..This is gonna seem far fetch ,but try and sign out of this account on the forums.Same as email on your pc etc..And when you turn the 360 on go into setting and storage and clear system catche.Look in profiles for corrupt files.Delete..Turn 360 off,turn back on and see if that works..Please post back so we know you got it..Good Luck..

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