- Using "Record That" Feature either results in nothing recorded or a 1 second clip being recorded.
- Using the snapped Game DVR app with "End Clip Now" results in nothing recorded or a recording that is far shorter than the target time specified.
- Only occurs during network game play, single player games like "Dead Rising" appear to work correctly regardless of whether the Xbox is connected to the internet or not.
- No error message is generated. Clip recording success messages are generated in snap view, and clip notification message indicate the recording completed normally. Issues with clip length only become obvious when trying to review the clips.
- I can't say this is definitely related, but I have a "Day One" system, and two of my friends that are not having this issue, do not have "Day One" systems.
False Information From Previous Threads:
- The DVR process records to the cloud - This is obviously not totally true as I can record clip in "Dead Rising" when my network completely disconnected.
- The system need to be updated/rebooted - I have confirmed I have the latest system update and I have hard rebooted my system including completely disconnecting the brick from the Xbox and the external power. I
Work Around Attempts:
- I have tried to use the snapped Game DVR app directly without using "Record That"
- I have performed a hard reboot by holding down the Xbox button on the main unit until the brick light goes amber and the system reboots.
- I have rebooted by shutting down then completely disconnecting the main unit from the power brick and the brick from any external power source.
- Is this a known issue?
- If yes, is it a hardware or software issue?
- If yes and it is a software issue, is there a known work around and is there an expected fix in an upcoming patch?
- If yes and it is a hardware issue, are there any special instructions for sending the unit in for repairs?
- If yes and it is a hardware issue, is the issue specific to "Day One" systems?
- If no, what is needed to have this identified as a real issue that needs to be addressed?