"It appears you've found a glitch in the system", can't access "My Account".

While logged in, every time I try click on the link to My Account I get the following error page.  I am unable to manage payment options 

or pretty much any aspect of my account.  


Uh oh... that shouldn't have happened. It appears you've found a glitch in the system.
date: 3/25/2013 12:41:43 PM
code: 33E8D884C8F8AE
id: b80e8ca6-5907-490f-8578-af8429185ca0
req: 7cd7184b-c8e2-4a4a-ad55-e5b43ea03d88

Question Info

Last updated July 4, 2018 Views 31 Applies to:

Hi there,

try this link http://billing.microsoft.com to manage your payment options, it ofter still works when 'My account' on xbox.com fails.

If that also fails, be sure to contact Xbox Support via support.xbox.com/contact-us

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