"It appears you've found a glitch in the system."

I have been on my account messaging friends via xbox.com for the past 2 hours and suddenly my account has been reset (0 MP, 0 gamerscore, no thumbnail picture) and when I click on my gamertag it says 'Uh oh... that shouldn't have happened. It appears you've found a glitch in the system'

I am trying not to panic here but is this just internet lag or temporary service glitch ?? Please let me know if this has happened to anyone else because I would DIE if this is not fixed!

Thank you!

 

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Last updated July 5, 2018 Views 10 Applies to:

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I've been having the same problem and i can't download my profile it keep saying error code 83A40001

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i have the same here in the netherlands

its all gone points gamerscore picture

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same with me

GOW3 kept logging me off

so I delete my profile to recover it, now I can't recover my profile and on this site it says I have 0 everything and the 'Uh-oh' message... seriously WTF microsoft.

ironically it will still allow me to purchase MS Points... wonder why :eye roll:

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SAME HERE 0 0 WHAT THE HELL AND I CANT PLAY ONLINE

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^haha yes typical

oh thanks for replying everyone, well if it's not just me then hopefully microsoft is going to fix it...(fingers crossed)

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just happend to me aswell... :/

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guys i got a mate to help me go to system settings then go to memory then press Y and clean your cache what i did now its working fine for me gl

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im trying to download a game(mw2) on my xbox via visa gift card but when i go to download something it says "IT APPERARS YOU HAVE FOUND A GLITCH IN THE SYSTEM"

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Like iTaam pointed out, try to clear your cache and see if it works.

If it is still unable to load your profile you can call support support.xbox.com/.../contact-us (Just fill out the form and click the request phone assistance button).

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Malcolms Milk, if your having an issue please make your own thread so someone can better assist you.

Your getting this error from the XBOX.com website not the XBOX 360.

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