"Felix Vale" account blocked (not banned)

Currently, I am using my wife's account to type this up because my account "Felix Vale" has been blocked due to unknown reasons. When the website wants me to get a code from an e-mail to reactivate it, the e-mail it wishes to send to is my old one "*** Email address is removed for privacy ***", which doesn't exist at all, deleted it more than six months ago. However, my newer e-mail "*** Email address is removed for privacy ***" works fine, and recently got the live account to do a reset on my password.

I've tried talking to a rep to get the account back online, but to no avail, nothing can be accessed on the account, mail, xbox, nothing. The rep gave me a reference number just in case: 1179658310

I just got back from tech school and BMT (military training), so it's been nearly 8 months since i last accessed the account.


Question Info

Last updated July 5, 2018 Views 8 Applies to:

Blocked accounts are actually Windows Live ID issues. http://answers.microsoft.com is actually the better place to post. Blocked IDs with bad email addresses are unfortunately common.

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