"Disconnected from Xbox Live"

I have been seeing this error more and more frequently.

It happens in the middle of BF3 Beta or in the middle of watching Netflix instant streaming - so basically it doesn't matter what I am doing.

It just disconnects and says I need to sign into a valid xbox live account (gold or whatever it is).  I have a yearly subscription which renewed itself and is in good standing.  Why does it keep disconnecting me claiming I dont have a valid account.

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Please delete your XBOX Live account from your console and then recover it. To do this please go to My XBOX > System Settings > Memory > Hard Drive > Profiles > Select the gamertag you want to delete > Press A > Delete Profile Only. Then please recover the account. That should fix this issue that your having with the sign into a valid XBOX Live account. Let us know if that worked out.

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i tried that but now when i try to recover it says i dont have connection, when i do

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