"Credit Card being Charged even when Auto-Renewal is OFF"

Dear Team Xbox

                                                          This is Harish and I have been using Xbox Live for past few months which gets renewed automatically to my VISA Credit Card.

Last Month I have turned Off this feature as I was traveling to Africa without my Xbox One. So I had to disable Xbox Live Auto -Renewal.

But to my Surprise, I got a credit card message & statement saying that an XXX Amount has been deducted from My Credit Card on 2nd August for the Xbox Live Payment.

Why is this so & What is the resolution for this ??

Awaiting your reply.  Thank You.

Best Regards,

Harish (GamerDeanps360)


Question Info

Last updated July 5, 2018 Views 1 Applies to:

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