Right, so I got a new issue of my debit card recently, I updated my payment details in the other places I use it but forgot about my xbox! I just added my new card as a brand spanking new payment option rather than edit the new card's details over my old one after a problem with another site but I can't remove the now unusable payment option because of "An outstanding balance exists on this payment instrument. Please try again later.".
What can I do to fix this so I can remove the old card? Will it just fix itself when the test charges for the new card mentioned in this announcement thread are completed? Do I have to phone someone?
Also this is my first time using the new forums, they look nice.