"Already In-Use" Microsoft Account E-Mail Change For Dummies!

Hey all, this is a fairly common question, so I figured I would throw this out there for people searching for a resolution.

 

So, you want to change the e-mail on your primary Microsoft Account, but you've used your preferred e-mail on a different Microsoft Account or have associated it with another gamertag?  Here is a quick guide to switching out those e-mails:

 

CAUTION: This will not work if your preferred e-mail address is a Microsoft e-mail address (ex. live.com, hotmail.com, msn.com, outlook.com, etc.) Removing a Microsoft e-mail as the primary alias will DELETE this e-mail and you will not be able to use it OR access the e-mail.

 

1) Go to http://account.live.com

2) Login with the email that you would prefer to use and the password you have associated with this account.

3) Locate the (Primary Alias) on the Account Summary & Click "Add or Change Aliases"

4) Click to "Add" Alias

5) Select "Create New"

6) Create a dummy e-mail you can choose from @live, outlook, or hotmail.  It does not matter what you create as you will not need to access this email again once you are finished.

7) After you add the email you need to Verify it by clicking "Verify".  An email will be sent to the dummy email address at http://www.live.com .

9) After you verify the email you may then set it as primary.

10) After setting the dummy email as primary you may then remove the preferred email from your account.  Once you have finished, log out of this account by clicking the top right corner of the site where your name or email is located on the blue portion at the top of the page, select sign-out.

11) Sign in again, this time using the primary Microsoft Account E-Mail that you are wanting to change and password.

12) Locate the (Primary Alias) on the Account Summary & Click "Add or Change Aliases"

13) Click to "Add" Alias

14) Select "Add Existing" and input the preferred email address.  Select "Add"

15) After you add the email you need to Verify it by clicking "Verify".  An email will be sent to the preferred email address.

16) After you verify the email you may then set it as primary.

17) After setting the preferred email as primary you may then remove the old email from your account.  Once you have finished, log out of this account by clicking the top right corner of the site where your name or email is located on the blue portion at the top of the page, select signout.

 

DONE!

 

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Last updated July 4, 2018 Views 0 Applies to: