Questions About Resetting

I'm having the problem where the apps don't show the names or pictures right; they just show ms-resource:DESC_APPNAME. I'm aware that I have to do a factory reset or something like that, however, I have a few questions. 1. I have downloaded games using a code... Will they disappear if I reset it? 2. Will all of the clips and screenshots on my Xbox be erased? 3. Will the progress I made in games be erased when they are uninstalled from my Xbox? Thanks for any help you may have :)
 

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Last updated July 4, 2018 Views 10 Applies to:

And also, what will happen to my achievements?

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Hi ToXicPrincess42, 

Sorry you're having that issue, and yes as you stated you will have to do a factory reset. Here are the answers to your questions. 

1. I have downloaded games using a code... Will they disappear if I reset it?

A. Anything you've purchased or redeemed digitally is tied to your account, and you will always have access to it on any console. 

2. Will all of the clips and screenshots on my Xbox be erased?

A. As long as you Xbox is connected to the internet, your clips and screenshots are automatically saved in the cloud. So all good there!

3. Will the progress I made in games be erased when they are uninstalled from my Xbox? 

A. As long as your Xbox is connected to the internet all your game saves are also saved in the cloud. So you can pick up right where you left off! :) 

4. And also, what will happen to my achievements?

A. Also all saved on the Xbox servers, so no need to worry! 


Hope this helps! 

MCP. MCDST. LVL 80

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So the levels I've acquired in games such as GTA, CoD and Smite will not disappear if I reset?

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Hi ToXicPrincess42,

Correct. Everything that is saved to the console is replicated in the cloud provided you've been connected to the internet.You will only need to reinstall all your games and apps be them via disc or digital.

MCP. MCDST. LVL 80

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Ok. Thank you very much for answering my questions :)

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