Question - how do I change birthdate?

How do I change the birthdate on my XBox live account?

Thank you.

 

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Last updated July 5, 2018 Views 10 Applies to:

In short, you can't.  If you've created a child account will either have to wait untill it becomes old enough for an adult or create a new account.

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From this page at Support.Microsoft.com:

support.microsoft.com/.../945418

Note Xbox LIVE determines whether an account is a child account or an adult account based on the age of the account owner. Account owners who are younger than 18 are given child accounts in the United States. The legal adult age varies by country and region (for example, the adult age in Korea is 20). The age of an account owner is calculated by using the date of birth provided when the account was created. This date cannot be changed. If an incorrect date of birth was entered when the account was created, your only option is to create a new account using the correct date of birth.

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Can xbox live support people change it for you if you call

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No, support won't do it. There is no way to change the birthdate on an account.

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