Question about managing my account

Is there a possible way for me to be able to change my DOB?

 

Question Info


Last updated July 5, 2018 Views 3 Applies to:

At the moment, No. It would be handy if Xbox could change it but they can't mess with your personal info. Are you having problems with Elite or Ea?

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Yes I am having a problem with Elite, I am registered as having "Adult" Privleges on X-box but it won't allow me to sign in, I am also very angry because I payed for Elite and I can't even get on it

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Activision and Sledgehamme is where your anger shold be focused. Having said that, They are aware of issues with Elite due to the high volume they are getting and also that most of their players are, to be blunt, Kids. They are working around the clock to get a fix for it. Do you know if you have a Parental E-mail on your account? If you dont, I belive if you set one up and redeem the Elite code through that it will give your account permission to use the service. You will need to investigate that yourself. Worst case is to make an account with your correct details assuming you are of age. This would mean starting from zero. Keep an eye on the Activision forums for updates.

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I do have a parental X-box live but unfortunately it is banned. So I will go check the Activision Forums, thank you for the help

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