17. Changes to the Service; If We Cancel the Service.
We may change the Service or delete features of the Service at any time for any reason. If you do not agree to these changes, then you must cancel and stop using the Service.
A particular feature may be a pre-release version – a beta, for example – and may not work correctly or in the way a final version might work. We may significantly change the final version or decide not to release a final version.
We may cancel or suspend your use of the Service at any time without notice and for any reason. Upon Service cancellation, your right to use the Service stops right away. Your ability to access and use Third-Party Features also stops right away. Our cancellation of the Service will not change your obligation to pay all charges made to your billing account. If we cancel the Service in its entirety without cause, then we will refund to you on a pro-rata basis the amount of your payment for the portion of your Service remaining at the time of cancellation. Sections 6 (for amounts incurred before termination), Section 11, Sections 15-18 and those sections of this contract that by their terms apply after termination of this contract will survive any termination of this contract. If you have confidentiality obligations related to the Service, those obligations remain in force (for example, you may have been a beta tester).
1. "We may change the Service or delete features of the Service at any time for any reason."
The main part I am questioning is the "any reason." By agreeing to this could MS ban your console for following the rules? Following the rules would be "any reason" or having too much fun. My point is "any reason" doesn't specify breaking the rules at all. The way I interpret this is that they could ban you for breathing, if they pleased.
2. "If we cancel the Service in its entirety without cause, then we will refund to you on a pro-rata basis the amount of your payment for the portion of your Service remaining at the time of cancellation."
I interpret an xbox ban as a cancellation of service. Therefore, if an individual purchased a year of xbox live the day before their console was banned, are they entitled to a refund?
Once again I am an average consumer who only has common knowledge of how contracts work. I also realize MS probably doesn't care how I interpret it. I would just like to know if my statements are true or not.