Put into the wrong region

For some reason my account region was put in the UK when microsoft changed points into currency. The problem is I lived and have always lived in Canada.

I received money for microsoft for christmas and can't use it, I know I can change my regoin over but if I do my understanding is I risk losing everything I've bought before with my xbox account.

How can I insure this does not happen?


Question Info

Last updated July 5, 2018 Views 2 Applies to:

I'm afraid you can't gurantee you won't loose anything when you change region.

Here's info about changing your region: support.xbox.com/.../change-region

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