I as a customer do not understand why I cannot extend my Live Gold subscription with my existing funds. If I cannot find a subscription card or do not wish to pay via credit card why not allow me to spend the currency I paid for to be used how I desire? Nowhere on the prepaid cards does it say I cannot use it for this purpose and am feeling ripped off and *** off. I am done spending money on microsoft products. I am getting more dissatisfaction than enjoyment. Everytime I ask Xbox customer support for assistance they can do nothing.
I advise everyone to read and research very carefully what you are getting before you spend one cent on any of their services or products. They are deceptive and once they suck the money out of you they will not give it back and do not care what you think.