Purchased used machine, now cant delete old profile

I recently purchased a used XBox 360 from someone and must have only deleted the profile, instead of the profile and user content and achievements. Now the Netflix is stuck streaming on the past owner's account. How do I go back and delete all of their info? Can I do it through netflix? Please help!

 

Question Info


Last updated July 4, 2018 Views 17 Applies to:

If you bought the console used, you should format the HDD.

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Format You HDD by

To format a storage device

Start your Xbox 360 console without a disc in the tray.

On your console, go to My Xbox, and then select System Settings.

Select Memory.

Highlight the storage device that you want to format, and then press the Y button on your controller.

Select Format.

You receive the following message:

This will delete all content on this device. Do you want to continue?

Choose Yes to format the storage device.

If you are asked to enter your console serial number, enter your number, and then select Done. This step helps guard against accidental formatting.

Or

issues with your Xbox 360 console can often be resolved by removing temporary files and data from the system cache. The cache stores such items as game updates, system update installation packages, and gamer pictures of your friends.

Clearing the Xbox 360 cache does not remove:

Your gamertag

Content that you have downloaded

Game files

Console software updates

Clearing the cache temporarily removes:

Previously downloaded game updates.

You will be prompted to download these updates again the next time you try to play the games.

To clear the system cache

Go to My Xbox, and then select System Settings.

Select Memory.

Highlight any storage device, and then press Y on your controller.

(It doesn't matter which storage device you select; the cache will be cleared for all storage devices.)

Select Clear System Cache.

When prompted to confirm storage device maintenance, select Yes:

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If the profile was deleted achievements wont be listed for it.

If you don't want to format the HDD for some reason just go into the consoles memory and delete everything that is not yours in profiles, games, system items, and everything else you need rid of.
Then you should be good to go.

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