I just purchased a prepaid 1400 MSP card, then redeemed it after returning home.
It told me the points were added, but then upon looking at my account no points were actually added.
I am running the Xbox Dashboard Beta obviously and after calling in and talking to support on the phone, they told me to come here.
Dont know what other info is needed, but I would be really upset and disappointed if I lost out on my $20 spent on the card. Any help would be appreciated.