Purchased MSP, Redeemed them but still not added to my account.

I just purchased a prepaid 1400 MSP card, then redeemed it after returning home.

It told me the points were added, but then upon looking at my account no points were actually added.

I am running the Xbox Dashboard Beta obviously and after calling in and talking to support on the phone, they told me to come here.

Dont know what other info is needed, but I would be really upset and disappointed if I lost out on my $20 spent on the card. Any help would be appreciated.

 

Discussion Info


Last updated July 4, 2018 Views 5 Applies to:

I had this problem the other week also, now that they have changed it from MP into you local currency it will take time for it to transfer over, so just keep checking your account balance and it should be added.

I mean...it still shows points for me not $, and the PC marketplace is still showing up on the website....