purchased Microsoft points gone

I know that there was a transition to cash from the points we used to buy at store and redeem the codes.  My problem is I want to ow where my points went.  I had several thousand points that I had not spent yet. Where did they go? I was the parent account of a family gold account and i can't grant allowances but I cant find my own points or money anywhere.  I am not talking about gamerscore earned points.

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Question Info

Last updated July 5, 2018 Views 7 Applies to:


You can view your points and all history of spending by visiting your Microsoft Commerce and Billing site here. If you earned these points via a promotion like Bing Rewards, or Xbox LIVE Rewards, please note that those points do have an expiration date on them. 

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