Purchased a dashboard deal:" $2 for 2 months of gold" but isn't activated on my account.

I purchased the dashboard deal on my xbox since I had 2 dollars to spend, and I have turned on and off my xbox many times and it still says I am a free member, I went to my card's billing history, Microsoft deal has been paid. What on earth is going on?

Help would be appreciated.

(I suspect it has something to do with this new update...)

 

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Last updated July 4, 2018 Views 5 Applies to:

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since you are not gold

did you try and use a prepaid membership card insteead of creditcard?

or maybe the charges did not go thru?

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Check billing.microsoft.com to see if the charges went through there.

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Nope doesn't say so, it has been a day since too...

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So you don't have the LIVE you paid for and you don't see a charge for it on Billing or at your payment method? I'm assuming that instead of fully confirming the purchase you accidentally exited. I would just suggest purchasing it again.

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something similar happened to me when I had my account online and on my laptop I renewed my membership. what I did to fix it was recover my account.......(hope that helps)

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I'm about to buy this too, don't know if I should now haha.

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Recover your account if you are still having issues. If that doesn't work call support

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does anyone know when the offer will return again, iwa a little to late to get my hands on it.

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The offer randomly pops up,if you wait on the dashboard for 15-45mins it should appear depending on how much new stuff their is

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Um so i have to pay 2 dollars every 2 months or does the price keep rising up?

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