Purchase or Renew 1st Xbox LIVE Online Gold Membership

i have bought 1st xbox live gold membership and in xbox live rewards says i should get 100 MP but i don't get it

 

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Last updated July 4, 2018 Views 1 Applies to:

Hi Aid. Are you sure you didn't buy anything that the points would have gone too. If not please visit https://billing.microsoft.com and that will give you a breakdown of points purchased and spent. If that still doesn't answer your question contact XBOX. Hope this helps. Game On!

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no i didn't bought anything. i bought xbox live 12 m redeem code is this count too to get points ?

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sometimes it takes a litle while before the reward points show up,you'll not get them straight away,they're only sent out a few times a year

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Hi again. Did your membership run out before you renewed? If so, I believe you were only eligable for the points if you renewed you subscription before it ended. I'll look further into this for you.

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i didn't renewed i bought 1st time 2 weeks ago

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Great, so no the best thing is to go and see if the points were ever credited. I do know that sometimes it can take a couple days before the points appear.

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For help with the Rewards program, it's best to post here - forums.xbox.com/.../29.aspx

Unfortunately, you would not qualify for the points since you used a prepaid card. The 1st purchase/renewal is only valid on an online subscription, meaning you have to purchase the subscription directly through Xbox with a credit card.

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points wasn't credited on xbox live rewards

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