proplems with xbox live

okay so basiclly i have been having proplems recently with my xbox live and dunna why, the proplems are that i cannot watch any videos of the dashboard because they keep freezing every 15 seconds or so, i cannot go online to matchmaking games because the game glitchs up, i cannot talk to friends when i join a party, so basiclly i can sign in but cant do any of the features which xbox live gold, somtimes it works fine but then all of a sudden it stops working, someone please help.

also i disconnect my router to fix it, i have configured my connection to factory settings then restarted and tried recovering my account.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

When you mention disconnecting the router, do you mean restarting it? Also, what brand of router and modem do you have, and what model number?

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