Proofs

We have a family Xbox Live account and I am the manager/primary user. My issue is that my child is continually prompted to update their security information, even though she is a MINOR. I tried using my email and password, since her account is joined through me, but it didn't work. What's my next step?

 

Question Info


Last updated July 5, 2018 Views 2 Applies to:

Hope this help  .

How to manage your security proofs :

forums.xbox.com/.../291276.aspx

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Sorry. This did not help.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.