Profile wont connect even after redownload...

it all started about a month ago when xbox would ask for securtiy proofs when you logged in. id answere the questions and log in but every time i would go into a app or start a game it would disconnect me and make me reconnect that was no big deal it was aggervating but i could handle it. now every time i try to log on it says the profile is unable to connect delete and redownload so i have like 5 times yesterday alone. now even when i redownload it, it says the same thing. i read on the forums that i probably need to clear my cache, if i do this will it delete everything on my hard drive like games, map packs etc...


Question Info

Last updated July 5, 2018 Views 3 Applies to:

Hi ShoTTyPRo88,

                               This appears to be a common problem and there is a sticky post about this issue which will hopefully answer your questions and get this issue resolved for you:



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