Profile suspended

My Profile was suspended and it says that there was a problem with my payment method but when I added a new one it still wouldnt let me go online!!!

 

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

Please post this at: forums.xbox.com/.../41.aspx .There a XBLPET will explain why you got suspended. If someone tells you info on this page about your acc, and does not have a X OR S level, don't listen to them.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Actually that would only be if he was suspended for a terms violation. If it's just suspended because of payment issues, you'll need to call support and talk to billing and they can help you get it sorted out.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.