profile questions

I created a new profile to get my live family account, now I need to find out if there is a way to import an old ( non live) profile into the new one? Also trying to add my son to family account but keep getting a message that his password is no good. however i can log into xbox and windows live on the computer with it. any ideas?


Question Info

Last updated July 5, 2018 Views 5 Applies to:

Hey there Power! I believe you are asking about getting content from one account on another, is that correct? If so, there is no way to transfer anything or merge the accounts.

Also, regarding adding your son to the family plan, what is the exact steps you are taking and what is the exact error message you are seeing? Let us know, thanks!

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