profile merge?

When i bought my xbox i started playing right away and a profile of player 1 was generated.  Somehow i made another profile and had to start my game over.  I quit using that profile and went back to player one with all my achievements.  I signed up to a gold member account and cannot get my profile with all the achievements to associate with my gold member account.  Can i merge profiles?  If not, can i cancel my membership and renew under player 1?

 

Question Info


Last updated July 5, 2018 Views 3 Applies to:

There is no way to merge profiles together. If you just purchased the gold account you can call support to have them cancel the gold and give you a code to use the remaining time on the profile you want it on.

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thank you

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Where can i find the support number?

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