Profile Download Stuck at "Downloading Your Game Info"

So a few days ago I made a support thread about how my Xbox often won't connect to Live with my profile and it just keeps spinning forever. I was advised to download my profile again, and I just tried that and it won't work. It stops at "Downloading Your Game Info" and just stays there forever. This is really annoying because now I can't access it all. What should I do? I tried cleaning the cache, it doesn't work.

 

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Last updated July 4, 2018 Views 3 Applies to:

Nevermind, after restarting my router and modem for a second time it worked. You can lock this thread.

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Hey silvergaze,
 

We're glad to hear that you were able to sort it out.  
 

Have FUN!! :)

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Good to know you fixed it but for anyone who has this problem and  can't fix it this is how i did it

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I think my profile corrupted and every time i tried to download my profile it would error in some way or say the service is not available.

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The solution all you have to do is go to System setting/memory/hard drive(or were the profile is) delete the profile only off your hard drive and try again and it should work did for me many times.

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