i have two xbox and i use one profile on both. it has been working fine but today i accidentally deleted my hard drive so now when i try to download the profile again i get this error:
Failed to recover account.
Visit account.live.com for help
it seems to work and download fine on my other xbox but it doesn't download correctly on my other xbox. here are the list of things i have done:
-clear cached then redownload account, still get the error
-use my other xbox and delete the profile then redownload and it works fine.
-download another profile first then download mine, still get that error
-have a friend download my profile and it downloads on his xbox fine
-reset my password and i still get the error
-reset the profile protections and still gets the error.