problems

i cant sign in because there is no virtual keyboard , kinect dont respond and when i hit reset to factory default nothing happens . also the console will not accept smartglass connection or turn off through the menu, please help

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:

great, it recognizes games , installs them. but wont boot them. i also cant check the persistent  storage

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Hey there inc! Let's see what we can do to get things sorted.

It looks like you were able to get signed in, which is great! Also, the manage storage option is currently not an option with the Xbox One console.

Can you let us know what issues you're still seeing? Be as specific as possible so we can know what you're seeing.

We'll be standing by to hear back from you. ^_^

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