Problems with Xbox Live Gold

Recently I have had troubles connecting to multiplayer games because I've been told that I no longer have Xbox Live Gold. This is weird as I had renewed my yearly subscription just a couple months ago. So I tried to enter the code of one of those 2 day Gold free trial cards, and it tells me that I can't redeem this card because I already have Gold. What is wrong and why is this happening? I essentially have Gold membership, but don't at the same time.


Question Info

Last updated July 4, 2018 Views 34 Applies to:

From your profile it seems you are using a gold membership yet I would suggest you to contact xbox live support to verify the status of your membership.

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