Problems with XBOX Live connection.

I have a older xbox 360 and my internet works fine on my computer through my wireless router. But when i connect to xbox live it is slow and lagging and disconnects every five minutes. i have a direct connection through my router to my xbox. When i hooked my ISP box directly into my xbox it would not connect to the internet at all. Any suggestions i don't believe it is my ISP. 


Question Info

Last updated July 4, 2018 Views 4 Applies to:

please answer the following

What Country/State/Province do you live in?

Modem brand & model number:

Router brand & model number:

Network Connection Type: Wireless/Wired

If Wireless, what type of encryption are you using?

Things you have tried:

Is UPnP Enabled? Yes/no/Unknown

Is NAT Type Open?

Any Error Codes you encounter:

What type of internet do you have? Cable/DSL/T1/3G?

Who is your ISP(Internet Service Provider)?

When you run "Test Xbox LIVE connection" what is the exact message shown on screen?

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