Hello! I'm having issues to purchase items from xbox marketplace since the end of June. Didn't matter if I used my Visa CC or my Paypal Account, both of them got stuck after the first purchase.
This kinda got sorted out after contacting xbox support several times.
Now my problem is: I removed my paypal account from my payment options and I can't add it again.
I can add/remove it whenever I want on my secondary account and it still runs fine (without getting blocked or anything like this).
I've also tried adding a prepaid card to my secondary account, which went fine, but when entering the same card on my first account I get an error.
What type of payment method are you trying to add? Paypal
What error code or message are you receiving? "The reward method you chose is not authorized. Please use another reward method to request your cashback reward. If you get this message multiple times,contact customer support. Message 8017."
What region is your account set to? United States
What region do you physically connect from? Brazil
What region is your payment method's billing address in? Brazil
I'm sure it's not related to my physical region, as I've been using the same info and stuff on both accounts since 2010 and the problem only occurs on this one.
I've been trying for months to get this sorted out but I couldn't.
PS: I migrated from Brazil region to U.S. region in the end of 2012 and I think that's is why I'm getting this strange issues, as I have already found on internet people with the same problem as mine. (My secondary account is native from U.S region and doesn't suffer from this).