Problems with Live and joining games/parties.

Basicly I will connect to Xbox Live and start playing a game, after a random ammount of time (anywhere between a couple of seconds, to several minuits). My Live will disconnect, I can re-connect to Live but when i do I cant join my friends games or parties, also if I go on matchmaking on any game it takes very long amounts of time to find any game (or just doesnt find any at all). I try running "Test Xbox Live connection" but no problems are shown and it says that my NAT settings are open. If i restart my console or the BT homehub it will work again for a small amount of time before disconnecting and causing the same problem.
 

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Last updated July 4, 2018 Views 6 Applies to:

Hey Decal! Do you find that you only disconnect from LIVE while trying to play games, or would you get disconnected simply sitting on the Dashboard? Are there any other devices (computers, phones, etc) that share the same network as the console? The next time you get disconnected, can you please go to http://speedtest.net on a computer on the same network as your console, take the test there, and post the result image back here. Thanks!

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Yes, it will disconnect if I leave it on the dashboard. Whave a PS3, an Ipod touch and a laptop all running on the wireless network.

[View:http://www.speedtest.net/result/1617539448.png]

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Alright, can you review the START HERE sticky and provide the network information it requests? That will better help us help you. :)

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What Country/State/Province do you live in? Wales

Modem brand & model number: No modem

Router brand & model number: BT Home Hub 2.0

Network Connection Type: Wireless

If Wireless, what type of encryption are you using? WPA key

If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? Black external adaptor

Things you have tried: 

Is UPnP Enabled? Unknown

Is NAT Type Open? Yes

Any Error Codes you encounter: none

What type of internet do you have? DSL

Who is your ISP(Internet Service Provider)? BT

After you run "Test Xbox LIVE connection" and click on "More info", what is the exact message shown on screen? Well there is no error message

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