Problems with getting into parent account to change permission setting for child account.

OK so long story short. we just moved I was setting up my console after being in storage for 8 months and I'm already online and everything I created my new account about a year ago. anyway so I go to play gta online and I get a message saying this account does not have permission to play online and so I try and sign into the parent account and now I get a message saying a problem occurred and told me to go to xbox.Com and seek further details so I do that and I get nothing. may I add in between those 8 months I have been playing my account  (the child one) on a friends Xbox one just fine no problems. Btw this is my first time ever creating my own account so i didnt know that you had to create a child and adult account otherwise I only would have created one account.  so now I'm at a complete roadblock not being able to play online and not being able to change any permission settings. 


Question Info

Last updated July 4, 2018 Views 4 Applies to:

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