problems recovering my account

yesterday my account wasnt loading so i tried to recover it. After i entered all of the info my account, it began to download, and then stopped and i got a message that said that xbox live signup wasnt available at this time. how should i recover it?? I REALLY WANT TO PLAY GEARS 3!!!

P.S. i recovered my other xbox live account (  on the same hard drive) and had no problems

 

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Last updated July 5, 2018 Views 5 Applies to:

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yes

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Okay, there was a bit of maintenance this morning, but it should all be good to go right now. :)

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it still doesnt work :( im getting the same error about xbl signup not being available

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Hey there! Is yours the only account that won't recover on your console? Have you tried recovering it to another console and moving it back via USB device?

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yes ive tried that too!

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Can you please answer my questions? Thanks!

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yes, my account is the only one that wont recover to my console and yes, ive tried recovering it to another console but i got the same error message i got on my console

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Have you tried to delete your profile (profile only, not items!), clear the system cache, restart the console, and try recovering it? If you are still experiencing this issue after that, please try contacting phone support (support.xbox.com/contact-us) as this is almost certainly an account-related issue.

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