Problems getting on xbox live????

OK so this is not a problem for me but one of my friends  I am trying to get some info about it. He has IE8 or 9 I'm not sure which but hes telling me that he is able to get the Xbox home page but everything is blank and he is unable to navigate anything a pop up window appears saying that he needs to update a silver-stream program to be able to use Xbox live. I told him not to do anything till I get some more info does anybody know what this Silver-Stream is? IS it necessary to have or could it be a malware? Any help with this would be great thanks.

 

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Last updated July 4, 2018 Views 1 Applies to:

I think you mean Silverlight. It's a web-browser add-on from Microsoft.

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yep that's the one im talking about is it a legit add on

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Yes

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Yes it is.

-Jim

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