OK so this is not a problem for me but one of my friends I am trying to get some info about it. He has IE8 or 9 I'm not sure which but hes telling me that he is able to get the Xbox home page but everything is blank and he is unable to navigate anything a pop up window appears saying that he needs to update a silver-stream program to be able to use Xbox live. I told him not to do anything till I get some more info does anybody know what this Silver-Stream is? IS it necessary to have or could it be a malware? Any help with this would be great thanks.