Problems connecting to XBOX Live: MTU error

I have already browsed the MTU error topic and my MTU is already set at 1500. My modem/router is supported as I used to able to connect using this same hardware up until a few months ago. Being able to connect to live wasn't such a priority until just recently.

What Country/State/Province do you live in? USA/MD


W:
0000 - 0008
X:
0000 - F001
Y:
0000 - 0000
Z:
0000 - 0000
ID:
0003 - 0001
L:
8015 - 1909
Q:
8007 - 0435
T:
Wired
D:
192.168.1.1/71.242.0.12

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

I am not sure if this is the issue but whenever I get an MTU error is when my service was disconnected because I did not pay my internet bill, I would double check with your company because it helped me at one point. They can easily guide you through this.

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HI - please read the following article regarding the MTU error... if you still experience the error after completing the steps, I recommend you contact your ISP.

forums.xbox.com/.../191858.aspx

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Ok, I contacted my ISP and they were no help whatsoever.

After further troubleshooting I did identify my problem. A couple months back I increased my firewall security settings while I wasn't using xbox live. While I had enabled port forwarding, it was still shutting me down until I tweaking it slightly downward. Now all is once again good in the world.

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