Problems after moving Xbox Profile to another Microsoft Account

So I am experiencing the following problems after I moved my Xbox Profile/Gamertag to my brand new Microsoft Account. I did this on my Xbox 360, and initially everything seemed fine. Until I logged in on my Xbox One.

I still had about 1 month of Xbox Live Gold remaining on my old Account, so this membership transferred to my new account and I am able to play online multiplayer. However, on my Xbox One I cannot download the free Games with Gold for this month, as the page suggests that I should first "join" Xbox Live Gold.

Furthermore, it seems that I am not able to download/purchase ANYTHING from the Xbox One Store. Even free Apps like Youtube, if I try to purchase something, I get an error page without any error code.

Also, if I go to, log in and try to access "Xbox Settings", I am always getting the following error page: "Uh oh...that shouldn't have happened. It appears you've found a glitch in the system. Please try again later."

So what went wrong with my account? I already deleted my account from the Xbox One 2 times and logged in again, didn't help.


Question Info

Last updated July 5, 2018 Views 7 Applies to:

Issue solved itself. Obviously it took some time before everything was transferred, would've been nice to have some kind of a warning that one has to live with some restrictions for a short time when moving the Xbox Profile to another account.

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