probleme de connexion [Translation: connection problem]

bonjiur je n arrive plus a me connecter avec mon mot de passe pourriez vous m aider cela fait plusieurs que je le change et cela ne marche toujiurs pas comte [Mod Removed] merci

[Translation: bonjiur I come more connect me with my password could you help m done several that I change it and it works toujiurs not count [Mod Removed] thanks] 


Question Info

Last updated July 4, 2018 Views 5 Applies to:

Hey there la terreur4! Can you give us more details as to what exactly is happening? Can you not remember your password? Or is it giving you the wrong password error?

I would try these steps:

"Step one:  delete your profile from your console.  Just delete the profile not the account.

Step two:  Clear the system cache by hitting the xbox button (center); go over to sytem tab; select storage; select your hard drive and press Y.  Clear cache.

IMPORTANT!!!  You have to clear the cache 3 times!!!  Or it won't work.

Now click the xbox button (center) and select download profile. 

You will have to use your live email account and password to complete this.  It does work."

All credit to fuu bitz for that fix. 


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