Problemas para adicionar pontos na Live usando o cartão de crédito

Estou tendo problemas para realisar compras ou adicionar pontos com o cartão de crédito.Já consultei o banco e o problema é realmente da XBOX Live Brasil. O problema já esta aconteçendo á 4 dias.

 

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Last updated July 4, 2018 Views 5 Applies to:

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ISSO É BRASIL, PAGAMOS CARO E AINDA É UM LIXO DE SERVIÇOS PRESTADOS.

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Podes crer! é a mais pura verdade!

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eu liguei la no 0800 da live e a moça pedio desculpa pelo incoveniente e sugerio de eu fazer uma reclamaçao formal pq quanto mais reclamaçao chegar la eh maior a pressao pros kara arrumarem logo....complicado né?...alem de agente nao ter tantos recursos quanto as lives de outros paises fica dando esses problemas....ai nao dá né tio bill!!!!!

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Eu tambem estou a dois dias sem conseguir comprar MP. Ja verifiquei meus cartoes e elea alegam que nao chegou nenhuma tentativa! que droga!

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O que são "contas mágicas"?

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Também não estou conseguindo comprar. Liguei para o 0800 e a menina disse que era para eu aguardar 2 dias...adivinha? Até agora NADA. O problema não foi resolvido e não consigo comprar MP's de jeito nenhum!

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Eu tbm não estou conseguindo comprar q Droga

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Em contato com o 0800 do Xbox Live fui informada que as compras dos Points pelo cartao de crédito não estão funcionando e não tem previsão para funcionarem. Fiz a compra do cartao por fora e funcionou perfeitamente, mas com preço maior que o anunciado pela microsoft no site da live. Uma pena. Por 1500 points paguei 50,00. No site da Live se o cartão estivesse funcionando eu compraria 2.000 points com esses 50,00.

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É só com o VISA?

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Não ... no meu caso tive problemas com o MASTERCARD e com o VISA ... ambos habilitados para uso no exterior. Pelo que entendi do atendente da Xbox Live, o problema é com todos cartões de crédito, habilitados ou nao para uso internacional. Apenas funcionou para mim no cartão de crédito a renovação da assinatura para gold por mais um mês com preço promocional de cliente novato. Aí fiz a renovação com cartao de credito e funcionou. Mas para Microsoft Points e outras compras, não está funcionando e sem previsão de regularização.

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