Problem

The reason threads get this big is because Microsoft do naff all about the issue. Had this problem since launch day and still no reply from advocacy team. Always me who has to call them. Have now had to purchase new live accounts for both my boys. All microsoft says when I ask for compensation is " we didn't tell you to purchase new. No you can't have any money back" If it wasn't for the fact my sons friends have Xbox ones, trust me it would be back at the shop and a PS4 would be sitting on the side instead. Customer support is very poor for a company the size of Microsoft. Won't be buying Mircosoft again in future.
 

Question Info


Last updated July 5, 2018 Views 13 Applies to:

This is the child login issue

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Even to the point they have now locked the post where people were posting about this problem.

Clap clap clap clap clap clap clap

WELL DONE MICROSOFT GREAT CUSTOMER SERVICE.

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I WANT MY MONEY BACK.

I WANT MY MONEY BACK

I WANT MY MONEY BACK

I WANT MY MONEY BACK

I WANT MY MONEY BACK

I WANT MY MONEY BACK

I WANT MY MONEY BACK

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Go on be brave and contact me for a change.

Bet you don't.

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Hey RushieLFC,
 

We would like to help a bit more but to do so can you please provide us with a bit more information as to what you are experiencing with Child accounts.
 

Let us know and we can then start working on the best answer to provide you.  

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