Problem with xbox live

Hello, Woke up today and i couldn't connect anymroe to xbox live, i dont really know what happened i was playing yesterdsay just fine no changes have happened not even to my ruter, i use a wireless router for my xbox, when i try to tets the connection it acknowledges that its conected to the internet but suddenly stops when connecting to live. ive read all the stickys and done everything and my xbox jus doesnt want to connect, please i need some help.

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

What Country/State/Province do you live in? Italy

Modem brand & model number: Cisco 800 series

Router brand & model number: Cisco wrt160nl

Network Connection Type: Wireless/Wired :wireless

If Wireless, what type of encryption are you using?  wpa2

Things you have tried: EVERYTHING

Is UPnP Enabled? Yes/no/Unknown unkown

Is NAT Type Open?  closed

Any Error Codes you encounter:  your xbox can connecto to the internet but not to xbox live test failed

What type of internet do you have? Cable/DSL/T1/3G?  Cable

Who is your ISP(Internet Service Provider)?  telecom italia

When you run "Test Xbox LIVE connection" what is the exact message shown on screen?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey there mate, have you tried power-cycling your setup? All you have to do is unplug the power to your router and modem for about 30 seconds each.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.