Problem with tenure

Hi, my tenure was reduced from 6 to 5, i already deleted my profile and downloaded again, and still have 5 of tenure.

 

Question Info


Last updated July 5, 2018 Views 7 Applies to:

Hey there Dynamite!

Previously Tenure was miscalculated,  you're tenure might be correct by now.  You can calculate this value yourself HERE under your subscription history. Easiest way is to add it up by number of days and then divide by 365 and round down, tenure is a watermark number that represents the amount of years you've been an Xbox Gold Member.  Microsoft Support can not change your tenure.

Please see the Xbox LIVE Tenure Issue sticky post for more info regarding this issue.  :)

Cheers! 

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Ok i have 6 months of silver, but i have a cousin with only 1.5 years of Gold and he has 3 of tenure

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Hey there Dynamite!  Please refer to the following text stated above. :)

"Previously Tenure was miscalculated,"

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