Problem with post code

Hi.

I'm trying to update my xbox live subscription, but as i type my post code, it keeps saying to type in the correct post code, i am typing the correct post code, but it doesn't accept it.

 

Please help.

Thx

 

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Last updated October 18, 2018 Views 11,962 Applies to:

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add a friend theMMAbeast117

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You can check your exact account region by visiting https://billing.microsoft.com and clicking on "Personal Information". If this doesn't match your physical location and billing information, you will continue to have issues. If, for instance, your account region is Portugal but you are permanently living in Denmark, you should create a new account for region Denmark. It is easier to see this process at work if you sign up on Xbox.com.

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Thx for a quick reply.

Well when i created my XBL account i was living in Denmark, as i still am, but my hotmail account has been done in Portugal, where i come from, and it says Portugal on my windows live details. I have now changed my country on windows live to Denmark, but still no success.

Do i need to create a new XBL account?

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Hello theMMAbest1122, if you're having an issue would you mind creating a brand new thread in this forum? This will allow us to help you out individually! :)

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UAE is not currently a LIVE supported region. Since you cannot create an account in the region you currently live in, you will continue to have issues with your account and billing. Sorry for the inconvenience.

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Hi all.im in uae but i registered my account under uk but having

Problem with the credit card billing info.

On my sons account ive registered under US account and it worked.

Plse help as i need to hv UK account as somebody gave me

Micrsoft point under uk sys.plse help

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Hello.

I have a problem. I do not know what to do I gotta Postal Code. ?

It's what I do

. Check your ZIP code and try again

You can help. Please

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there is no way to change your region once set

you have to create a new account if you want to use your australian creditcard

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I was planning on using paypal, it has the right address. This is the first time i'm giving my billing details, so it's not registed in Portugal, it is my windows live or hotmail, that was made in Portugal. But it seems that i need to create a new windows live account.

Thanx for your reply.

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Uk ms points can only be used on a uk account

A UAE creditcard cannot be used on a us or uk account as the billing info will not match

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