Problem with parental control

Hello xbox community,

Before few days i bought xbox so i made 2 account's for my sister and me,i got 1 month free gold membership and i gave code to my sister.

She had problems with buying games via paypal and visa and we though that is maybe because she don't have 18 years,so i tried to remove her from family and tell her to try again  i didn't had time for playing games.So when i kicked her she was unable to connect to xbox live then we pressed something like set parental control i typed my email and everything but when i try to accept but it fails every time there is some warning message saying that xbox live singup is unavable try again later i tried many times and i waited 1-2 days but nothing.(I can connect on my account but i can't on her)

Sorry English isn't my native language.

Thanks in advance,DarkBoy.

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Hello, help to dump the access code set for parental control. I can't remember the answer to a confidential question.

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Here's a few tips for you.

1.  Please be aware of the date of threads.  This one is almost 2 years old.

2.  It's always best to create your own thread.

3.  Never post personal information on the forums (ie. email/serial numbers)

In your case you should call phone support for further assistance.  If you live in North America dial 1-800-469-9269

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Just an edit.  I see your email suggests you are in Russia.  Please try one of these numbers.

Phone: +7 (499) 922 87 07 (Moscow)

8 (10 800) 81 044 205 (free call from fixed phones).

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